Received from patient, MB
Not all clinics and therapists are in the same league, and I think it’s important to acknowledge the and say thank you, especially when you do so brilliantly.
Hello Jenny,
I hope you had a lovely Christmas break and you’re well.
Having had several treatments at the clinic, I wanted to share some observations and thoughts on the level of care received so far.
I came into the clinic about three months ago and began my treatments with Dominic.
When I came in with an issue, that was already causing me quite a bit of pain, discomfort and was affecting my day-to-day routine, I quickly realised that he was the right therapist to help me.
From the very first treatment, I trusted Dominic’s expertise, approach, and the treatment plan, that was being “tailored made” and evolved with the changing circumstances. As it should be.
Although the treatment time is limited, I found Dominic to be very thorough, following up on and addressing any issues, arising in between sessions. I’ m always confident that any questions will be answered, and issues explained in a “digestible” way.
I must mention Dominic’s positive attitude, which seems to be a permanent feature and only adds to the quality of the treatment. His passion for patient care, wellbeing and his job is obvious and very refreshing.
I also found that, very skilfully, Dominic keeps the patient’s focus on the progress, however small it may be. I very much appreciate Dominic’s emphasis of positivity, appreciation of effort and work put into the recovery as well as help in recognising and respecting limitations, which very often turn out to be temporary.
Of course, Dominic’s expertise, knowledge and guidance plays a major role in the recovery process. His investment and genuine interest in the patient’s recovery creates a feeling of a “teamwork”, and that in its’ self, in my opinion, puts him streets ahead of other therapists.
Despite the treatments being painful and unpleasant at times, Dominic’s approach, support and guidance throughout the rehabilitation process has motivated and prompted me to make adjustments and rethink my attitude towards my own health, wellbeing and fitness. For that, I wanted to say THANK YOU.
Please pass my best wishes, appreciation and big thanks to Dominic.
Wishing all Staff at the Clinic a Happy New Year!